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No equipment delivered but engineer due tomorrow

Hedgie1
First Timer
Private Message

on ‎02-11-2023 09:07 PM

Message 3 of 3

Tracked order. All booked for 3rd Nov, equipment due today (2nd) but not delivered. 
had a phone call yesterday advising was it still ok for engineer to call Monday 6th.  Advised caller it was always 3rd…..appeared not to know anything about that….. current provider aware appointment was for 3rd….will they cut me off?  Meaning I won’t have broadband over the weekend?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎10-11-2023 08:16 AM

Message 1 of 3

Hello,

 

I'm sorry for the delay. How are you getting on?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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KeithFrench
Community Star
Private Message TalkTalk

on ‎03-11-2023 10:35 AM

Message 2 of 3

Some times the router is delivered the day before or the installers often bring it with them if it is a full fibre upgrade.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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