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Parts for the FF installation

Granl
First Timer
Private Message TalkTalk

on ‎21-04-2024 02:51 PM

Message 4 of 4

Can you please let me know when to expect the router and digital voice adapter prior to tomorrow's installation.  Have they even been sent? Is there an issue?

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3 REPLIES 3

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎22-04-2024 08:50 AM

Message 1 of 4

Hi Granl,

 

If you need any further assistance please let us know 


Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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KeithFrench
Community Star
Private Message TalkTalk

on ‎21-04-2024 03:36 PM

Message 2 of 4

Hi @Granl 

 

The installers always bring the ONT as that is their property, plus usually the router as well.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎21-04-2024 02:55 PM

Message 3 of 4

@Granl staff won't be back on here before Monday. 

 

You can check via Chat today. 

 

For staff to follow up, ensure that you have completed your community forum profile details. 

 

Go via your avatar; settings; drop down menu....

 

Add your Talktalk phone number or account number in Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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