UFO service down 02/05/23

[AndrewSmith82]

Hi,

My connections been down since 1pm, can't get through to anyone at the UFO team, and talk talk main customer service teams can't help with UFO. Is anyone else having issues with their connections, or is it just mine that's not working?

Thanks

Andy

[Debbie-TalkTalk]

Hi Andy

I'm so glad to hear this, thanks for letting me know.

Debbie

[AndrewSmith82]

Yep, mine started working again around 9.30pm last night.  Hopefully everyone else's connection is back too

[AndrewSmith82]

Hi, no the problem was resolved around 9.30pm last night. 

Thanks for checking.

Andy

[Debbie-TalkTalk]

Hi Andy

Apologies for the delay.

Are you still experiencing this fault?

[SamS12]

Seems to be back now, not sure what time it came back, as I was running on mobile data before switching back to see if it was working again.

[SamS12]

According to live chat:

"Thank you so much for patiently waiting, Sam. As per gathering information here on our end. There seems to be an issue on York right now. However, in order for us to have accurate information about this, you can try to contact us back tomorrow on the opening hours of Ulta fibre optic department."

[SamS12]

Same here, lots of flapping from 12:50 before it finally died at 13:09:33.

Haven't attempted to speak to anyone as I've only just got in from work and had chance to check everything at my side first.

[lydiaf]

Mine went down at about the same time! I’m in York