[UPDATE] 'My Account' not showing connected devices after switchover to WiFi Hub 3

[aa2000]

An update to the thread 'My Account' not showing connected devices after switchover to WiFi Hub 3'

https://community.talktalk.co.uk/t5/Full-Fibre/My-Account-not-showing-connected-devices-after-switch...

I'm pleased to report that connected devices are now showing again correctly in 'My Home Connection' in My Account.  

[Mandisa-TT]

Thank you for giving us an update, is here anything else we can assist you with today?

[aa2000]

A day later and it's working again  😳 😯

[amahle-TT]

Kindly contact our full fibre team and they will be able to assist you further :

03451720074
Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

[aa2000]

Thanks @amahle-TT but unfortunately that has made no difference, I also get the same 'No connected devices' result on my Mobile.

[amahle-TT]

Hi there @aa2000, can you please clear your browsers history and try again, thanks.

[aa2000]

And it's gone again this morning, well done TalkTalk  😟

[nambuso-TT]

Hi there @aa2000. Thank you very much for letting us know that the issue have been resolved. Should you have any further concerns please do not hesitate to contact us. Thank you very much for contacting TalkTalk. Have yourself a lovely day:)

Goodbye!👋