NEED SOME HELP?

c2itken · ‎05-01-2024

can I keep my land line ?

C2itKen Retired Engineer

Michelle-TalkTalk · ‎05-01-2024

You're welcome. It would probably be quicker to Live Chat the team directly.

Michelle 🙂

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c2itken · ‎05-01-2024

thank you ! I had given up waiting for a reply to a phone call to the Talk Talk team 😞

C2itKen Retired Engineer

Michelle-TalkTalk · ‎05-01-2024

Hello,

Thanks for confirming. It would be worth discussing this with our Loyalty Team directly to see what options are available for you. We currently offer FTTP with VOIP and FTTP data. It may not be possible to keep the copper line separate once you sign up for FTTP so it would be worth discussing this with the team as they will be best to advise on this.

Michelle

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c2itken · ‎05-01-2024

yes ? I am looking at going to Fibre and I am under the understanding that I will lose my land line ? ?

C2itKen Retired Engineer

Michelle-TalkTalk · ‎05-01-2024

Good morning,

Can I just confirm, do you mean if you sign up to Full Fibre (FTTP)

Thanks

Michelle

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fr8ys · ‎05-01-2024

Under what circumstances?

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).