future fibre 65

[sharky110]

hi guys need some help i am on eero 6 future fibre 65 my speeds downstairs are as they should be but upstairs my speed is only half of what i get downstairs can anybody help please how do get to talk to talk talk guys on here not been on for a while 

[martswain]

TT do not throttle speeds and if your "downstairs" speeds are good that is proof of that pudding.

WiFi speeds are not a necessarily a good indication of the incoming speed due the numerous variable factors and distance from the router through walls and floors are some of those.

I am only getting a link speed to my device of 17 Mbps through several walls on a 500 Mbps service.

[sharky110]

@ferguson no mate had to send it back what is a mesh system please  I think they are also throttling my speed  they are nowhere near what it should be 

[ferguson]

The eero has limited range as a standalone unit and is designed to be used as part of a mesh system. You can add further eeros if you choose. Alternatively, which TalkTalk router did you have previously and do you still have it? That may well work more effectively.