hi guys need some help i am on eero 6 future fibre 65 my speeds downstairs are as they should be but upstairs my speed is only half of what i get downstairs can anybody help please how do get to talk to talk talk guys on here not been on for a while
TT do not throttle speeds and if your "downstairs" speeds are good that is proof of that pudding.
WiFi speeds are not a necessarily a good indication of the incoming speed due the numerous variable factors and distance from the router through walls and floors are some of those.
I am only getting a link speed to my device of 17 Mbps through several walls on a 500 Mbps service.
The eero has limited range as a standalone unit and is designed to be used as part of a mesh system. You can add further eeros if you choose. Alternatively, which TalkTalk router did you have previously and do you still have it? That may well work more effectively.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
