https://talktalk.help

[Billx]

What's wrong with this website?

It takes one to TalkTalk Community website.

Billx

[ferguson]

OK. I can't see any Full Fibre support question here. Please stop wasting our time. Topic locked.

[Billx]

talktalk.help is a fully-fledged website. All the links I tried at talktalk.help, take you back to community.talktalk.co.uk.

All the help topics in talktalk.help are very similar to what's in community.talktalk.co.uk.

That's all.

Bill

[Gliwmaeden2]

But it doesn’t matter if the Web address says it's a community page. The point is these links take you to other non community pages too.

Why make an issue of it?

[Billx]

Yes I understand that, @Gliwmaeden2 

The whole of community.talktalk.co.uk is a help site, perhaps the help site. There is no point in creating a whole new help website, talkalk.help, only for it to redirect you back to community.talktalk.co.uk.

Bill

[Gliwmaeden2]

It takes you to a list of helpful links, @Billx, some of which are on the community, some of which take you to other areas like the email log in pages.

 

So what's so unhelpful about that?

It simply depends on what you choose to click on. Nothing unusual about that as a "search for help" page.

[Billx]

Well, @Chris-TalkTalk, I expected to be taken to the talktalk.help website, not the community.talktalk.co.uk website.

Anyway, there is no talktalk.help website.

Bill

[Chris-TalkTalk]

Hi Bill,

Sorry, I'm not sure what the problem is, could you give a bit more information

Chris