is eero compatable with a veho cave hd outdoor security camera?

[John30444]

Hi,

    I've just bought a Veho Cave HD outdoor security camera, which can be connected to my Moto 9 phone, via a Veho app.

When trying to connect it to my erro it just fails.

Are the two incompatable?

[ferguson]

No worries, did it work for you?

[John30444]

Many thanks for your help Ferguson.

John

[ferguson]

I will move this to the Full Fibre section where it will get attention from the support team. The eero is just a router and should be able to connect to any wireless device. If your Veho camera is 2.4GHz only try temporarily turning off  the 5GHz channel :

Temporarily hide 5 GHz: 

• Log into the eero app using your eero account information.
• Tap “Settings” at the bottom of the home screen.
• Tap “Troubleshooting” towards the bottom of the settings screen.
• Tap “My device won’t connect.”
• Tap “Temporarily pause 5 GHz” to hide 5 GHz.