Block outgoing calls to the talking clock- 123

[pete31]

Hi,

My mum is very old and suffering from severe short term memory loss. She's got into the habit

of dialling the talking clock and run up quite a bill last month. I've spoke to talk talk and they said there is nothing they can do. She needs the phone to stay in touch so not a case of just removing the

phone. Any ideas?

[nomfezeko-TT]

Hi there @pete31, thank you for reaching out to us. I’m sorry to hear about your mum’s situation; I can understand how challenging this must be for both of you. Here are a few suggestions that might help manage the situation:

- You could set up speed dial for important contacts, including family members or friends, so she can easily reach them without having to dial numbers manually.

- If possible, you could set a limit on her phone plan to restrict the amount of time she can spend on calls each month. This way, even if she dials the talking clock, the costs will be capped.
-We can look into call blocking features, so to prevent certain numbers from being dialed. 

If you’d like, I can assist you further with any specific options available through our services. Please let me know how else I can help.

-Fez