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Get help with your TalkTalk landline and calling features.

Call divert

989Sammy
First Timer
Private Message TalkTalk

on ‎21-12-2025 01:40 AM

Message 5 of 5

I have tried to add an add-on to divert my landline calls to my mobile. I’ve rang talk talk, I’ve manually logged into my account added it on several times, physically tried to do it from my landline but nothing is happening 

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4 REPLIES 4

nambuso-TT
Support Team
Staff
Private Message
In response to nambuso-TT

on ‎22-12-2025 07:23 AM

Message 1 of 5

 Call Divert lets you forward your calls to another landline or mobile, so you'll never miss a call to your landline no matter where you are. Please bear in mind: Each time you divert a call, you'll also have to pay the cost of the call from your landline to the number you're diverting to. These calls will be charged at typical UK Call Costs or they could be included in your minutes, depending on your plan or any Boosts you have.

 


 

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nambuso-TT
Support Team
Staff
Private Message
In response to Divsec

‎22-12-2025 07:09 AM - edited ‎22-12-2025 07:23 AM

Message 2 of 5

Hi there @989Sammy I am very sorry to hear this. Please be advised that a divert call is charged at £3.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎21-12-2025 10:49 AM

Message 3 of 5

@989Sammy, ask Chat for support if you still have trouble:

 

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad...

 

Let us know how you get on. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Divsec
Community Star
Private Message TalkTalk

on ‎21-12-2025 08:54 AM

Message 4 of 5

Hi @989Sammy have you tried the advice in this link?

https://help-centre.talktalk.co.uk/Telephone/Telephone_Add_ons_and_settings/About_Call_Divert

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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