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Home Phone

Get help with your TalkTalk landline and calling features.

Why doesn't my house phone work now I have fast fibre. I am plugged into socket in router.

Jantalk
Sightseer
Private Message TalkTalk
Message 6 of 6

Have had fast fibre for four days but house phone not working.

Janet M Campbell
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5 REPLIES 5

amahle-TT
Support Team
Staff
Private Message
Message 1 of 6

Thank you @fr8ys .

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 6

A Link to your profile can befound here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Message 3 of 6

Please do update your details such as your landline and/ account number on your community profile so we can be able to assist further, thanks.

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amahle-TT
Support Team
Staff
Private Message
Message 4 of 6

Hi there @Jantalk, we are sorry to hear this and we will look into it for you.

 

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ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

Fast Fibre, or Full Fibre? If the latter, did you specifically order Digital Voice as part of the service? 

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