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Call safe not working

Johnnyd11111
First Timer
Private Message TalkTalk
Message 7 of 7

For the last 24 hours I have recieved spam phone calls. I havn't had this for years as I have call safe. I have checked call safe and it is on, but clearly not working. I used to get the message about approving the caller. These spam callers are coming straight through to me. Is the system that runs this down?

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6 REPLIES 6

Message 1 of 7

Hi @Johnnyd11111 

 

Thank you. I will also check in again with you on Monday to make sure everything is working ok.

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Message 2 of 7

Thanks I will do. I have also updated my details as you asked.

 

John

 

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 7

Hi @Johnnyd11111 

 

Our Network Team have identified the issue and this should now be resolved.

 

Please can you let me know if you do experience any further issues?

 

Thanks

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 7

Hi @Nunoo 

 

Please can you create a new topic, I can then take a look at this for you.

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 5 of 7

Hi @Johnnyd11111 

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

We are just looking into this issue further.

 

Thanks

 

Debbie

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Nunoo
Team Player
Private Message TalkTalk
Message 6 of 7

Me too.

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