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Callers Name Withdrawn

Tansea
First Timer
Private Message TalkTalk
Message 3 of 3

All my incoming calls are showing the caller's name Withdrawn. My display should be showing the caller's identity. Can anyone advise how to restore the proper service

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Tansea 

 

How are you getting on?

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Good morning,

 

I'm sorry for the delay. Does the Caller Display service show as active in your My Account? If it does then could you try removing the Caller Display in your My Account, wait 4 hours and then try adding the Caller Display service again please.

 

Thanks

 

Michelle

 

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