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Home Phone

Get help with your TalkTalk landline and calling features.

Connecting landline to eero

Debs52
First Timer
Private Message TalkTalk

on ‎26-10-2025 10:57 AM

Message 4 of 4

I have just received an eero router but it has no connection for my landline phone. How do I connect my phone? Should some sort of adapter have been sent?

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3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Debs52

on ‎26-10-2025 12:36 PM

Message 1 of 4

But did you specify VOIP with the upgrade, @Debs52 ?

 

Have you tried using the old router? Was it a Hub 2 or Hub3?

 

They are more usually sending out HUB 3 (Sagemcom) now.

 

An Eero would need a digital voice adaptor for using the phone but check on Chat today or call 03451 720074 after 9am Monday to Saturday. There's not a lot that forum staff can do regarding anything connected with Full Fibre issues, so follow up as above rather than waiting for their reply during the week. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Debs52
First Timer
Private Message TalkTalk
In response to Gliwmaeden2

on ‎26-10-2025 11:52 AM

Message 2 of 4

Hi

 

Yes, I was already on voip, the old router I had the phone plugged in the back. I upgraded to 500, they sent new router but it has nowhere to plug the phone in to.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎26-10-2025 11:49 AM

Message 3 of 4

You mean for VOIP? Did you order VOIP with the full fibre at the time, @Debs52?

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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