My account number is [removed] and landline no. is [removed].
I am still paying for a copper landline service but my phone display says "check phone line". I cannot receive or make landline calls.
My fibre connection is fine but it hasn't been converted to use my landline phone (I know I'll need some kind of a phone adaptor later).
TalkTalk connection test can't be done because I have both copper and fibre to my home and TalkTalk can't test these. TalkTalk tells me that my fibre will be used to connect a phone but NOT for another couple of months.
In the meantime I'm still paying for a copper landline service that doesn't work.
Simply put -- I want a copper landline service that works correctly all the tim until TalkTalk eventually gets around to do whatever they're supposed to do in a couple of months time, which may be never!!
