Get help with your TalkTalk landline and calling features.
on 16-06-2025 05:06 PM
My internet Broadband signal comes through my TalkTalk phone line. When phones are switched to
digital how will this work? Will we still be able to connect to the internet?
on 17-06-2025 08:18 AM
Hi @Judith981 there is no date as to when it will be available, full fibre isn't yet available in your area, the good news is that TalkTalk work with a variety of FTTP suppliers meaning we have one of the largest footprints in the UK.
Keep checking the TalkTalk website regularly so you can order full fibre as soon as one of suppliers roll it out in your area, you can check on our availability checker
on 16-06-2025 10:16 PM
It's never advertised IN ADVANCE of availability, @Judith981.
You just need to keep checking from time to time via the postcode checker on Talktalk's main website.
on 16-06-2025 06:46 PM
Thank you. I live in north London. Do you know when we will be switched over?
on 16-06-2025 05:28 PM
Hello, @Judith981! Yes, you will remain connected. FTTP, or Fiber to the Premises, is a broadband technology that delivers a direct fiber optic connection from the internet service provider straight to your home. We will replace the master socket with a small device called an ONT, which functions similarly to the old one, meaning you will still need to connect your new router to it. If you enjoy our Voice Service, there's no need to worry; we also offer VoIP, a digital method for making phone calls that allows you to communicate with your loved ones over the internet.
Kanya