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Get help with your TalkTalk landline and calling features.

End of Copper landline service coming to an end

dwhile
Chatterbox
Private Message TalkTalk
Message 12 of 12

Hi - I was recently contacted by yourself (talktalk) who requested i choose an option due to the copper wire service ending in April 2025, as i would like to keep my landline - ive heard nothing since - what are the next steps please? thanks.

Mr Dean While
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11 REPLIES 11

Message 1 of 12

As ferguson has said, an ethernet switch will allow you to connect more devices


Chris

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Message 2 of 12

You can get a simple ethernet switch to expand the number of ports, see here for examples. 

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Message 3 of 12

There isn't an available port on eero as have Hive plugged in.

Mr Dean While
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dwhile
Chatterbox
Private Message TalkTalk
Message 4 of 12

Hi - There isnt a free port on the router as i have the hive hub plugged in. Regards.

Mr Dean While
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Message 5 of 12

OK thanks. I'll order a Digital Voice adapter. this just plugs into the eero and allow your phone to connect to the eero


Chris

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Message 6 of 12

eero

Mr Dean While
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Message 7 of 12

which router do you have?

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Message 8 of 12

Option 3. Voice over VoIP. I assume I need a new router as my current router doesn't have a phone socket.

Mr Dean While
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Message 9 of 12

Thanks for updating your profile. Could I just ask, which option did you choose?

Chris

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Message 10 of 12

Detail added as requested

Mr Dean While
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 11 of 12

Hi dwhile,


Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

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