Fault on line

[Mistyq6]

My landline rings once or twice then cuts off for incoming calls.

Calls out are fine and if I get to handset quick enough everything else working.

I have replaced phones but that hasn’t solved the problem.

[Michelle-TalkTalk]

Hi @Mistyq6 

Do you still need assistance with this fault?

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

@Mistyq6 , I've moved this to the home phone section where it will be in a queue for attention. 

Staff will respond after the weekend. 

Please add your Talktalk phone number to your community forum profile details (not in this thread) so that they can identify your account. 

Go via your avatar; settings; drop down menu....Personal Information. SAVE CHANGES.