Get help with your TalkTalk landline and calling features.
04-06-2025 02:18 PM - edited 04-06-2025 02:27 PM
Just recently I have noticed that my landline phone shows 'Number Withheld' therefore not allowing me to see who is calling/called. I have not changed any settings or my phone so all I can imagine is that TalkTalk has updated/improved? the system. Please can anyone advise how to rectify this problem. Sorry, I appreciate callers can use their set up to not reveal their number but I checked my phone out by calling with both my own and my wife's mobile phones which are not set up not to reveal the callers number... Hope that makes sense. Thanks.
on 04-06-2025 03:37 PM
You are welcome. I have successfully added the caller display feature for you. It will be active after 24 hours. Is there anything else I can help you with?
on 04-06-2025 03:29 PM
Oh Yes Please Angelique. Many, Many, Thanks.
Clive
04-06-2025 02:54 PM - edited 04-06-2025 03:02 PM
Hi megawatt. I can confirm that if the caller has withheld their number it won't appear in your display. Try calling from a number you know isn’t withheld to see if this remedies the problem. I can also offer to add the caller display feature on your account to see if this will solve this issue, it is free of charge . Caller Display lets you see who's calling before you pick up the phone. The caller's number will appear on your phone's display screen, so you can choose to pick it up or let it go to your answering service. Would you like this?