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Get help with your TalkTalk landline and calling features.

Keep getting missed calls every 30 minutes after having full fibre fitted

Rallyingchris81
First Timer
Private Message TalkTalk

on ‎05-09-2024 08:42 PM

Message 8 of 8

Missed calls every 30 minutes but no ringtone after having full fibre fitted and body else had this issues?.

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7 REPLIES 7

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Rallyingchris81

on ‎10-09-2024 07:00 AM

Message 1 of 8

Morning Chris @Rallyingchris81 

 

I'm so glad to hear this, thanks for letting me know 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks again.

 

Debbie

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Rallyingchris81
First Timer
Private Message TalkTalk
In response to Debbie-TalkTalk

on ‎09-09-2024 09:58 PM

Message 2 of 8

@Debbie-TalkTalk  Evening good news no more missed calls over the weekend so thanks very much for sorting that out.

 

kind Regards Chris 

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Rallyingchris81

on ‎09-09-2024 06:37 AM

Message 3 of 8

Morning Chris @Rallyingchris81 

 

How are you getting on? Have you received any more missed calls over the weekend?

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Rallyingchris81
First Timer
Private Message TalkTalk

on ‎06-09-2024 05:26 PM

Message 4 of 8

@Debbie-TalkTalk  Evening no need to apologise just one of those things, and yes will keep an eye on it over the weekend and keep you posted.

 

Regards Chris

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Rallyingchris81

on ‎06-09-2024 06:55 AM

Message 5 of 8

Hi @Rallyingchris81 

 

Apologies for this.

 

I've made some changes on the line, please can you monitor this over the weekend and let us know how you get on.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Rallyingchris81
First Timer
Private Message TalkTalk
In response to Gliwmaeden2

on ‎05-09-2024 10:26 PM

Message 6 of 8

 @Gliwmaeden2  Cheers for that 👍👍

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎05-09-2024 09:56 PM

Message 7 of 8

It's a known issue, @Rallyingchris81.

 

Leave the router etc on and staff will deal with this during the day. 

Gliwmaeden2, a fellow customer.

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