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Get help with your TalkTalk landline and calling features.

Landline not working + Caller Display - says Incoming Call, not number.

Southcoast2
Popular Poster
Private Message TalkTalk
Message 5 of 5

SOLVED see bottom of message

Caller Display - was saying Incoming Call, not displaying number for around a week. Yesterday, landline not working at all

 

Have a 'normal' landline (ie not wifi)

I had not requested, nor been been notified of any change from landline to wifi only

 

Checked boosts -
https://myaccount.talktalk.co.uk/myservices/myservices/view

Caller display boost - was already ticked, still ticked
Unticked & updated

Shortly after -checked landline - dead, no dial tone

Re-updated to opt in to caller display - LL still not working

 

Next day - swapped filter (the double socket/splitter that phone base plugs into) from my 'bag of wires & bits' and its now working again inc caller display

 

Posting this as it may help someone else

 

PS TT website - could not find the old 'line checker' to see if L line is working - only one I could find is to check broadband....

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4 REPLIES 4

Message 1 of 5

Hi Southcoast2

 

I'm so glad to hear this, thanks for letting me know 🙂

 

Debbie

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Message 2 of 5

All good, thanks Debbie

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Southcoast2

 

Sorry for the delay.

 

Can I just check, is everything still working ok since your last post?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

The line checker should show up as an option in My Connection, @Southcoast2, via Service Status Dashboard. 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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