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Home Phone

Get help with your TalkTalk landline and calling features.

Landline

RoyD8
Conversation Starter
Private Message TalkTalk
Message 5 of 5

I have a fibre system and all devices are working effectively except for landline phone. There is a dial tone, and you can phone other numbers and they ring out and you can receive incoming rings but in all instances there is no voice. This problem I have had for the last 3 days. All suggestions welcome, please. Thanks

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4 REPLIES 4

kanya-TT
Support Team
Staff
Private Message
Message 1 of 5

Thank you for reaching out @RoyD8 and also to @fr8ys for assisting.

 

 

Kanya

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Message 2 of 5

Pleased the old off and on trick worked.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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RoyD8
Conversation Starter
Private Message TalkTalk
Message 3 of 5

Many thanks for your advice.

I rebooted the Grandstream, without rebooting the router, and it solved my problem. 

Thanks again.

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Is this a full fibre contract?

 

Which router do you have?

 

What have you tried to rectify this? Rebooting the router and / grandstream (if you have one)?

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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