Home Phone

ferguson · ‎16-07-2025

Hi guys,

Last week I had an unwanted call on my landline so I tried to bar the number. Unfortunately, when I keyed in the relevant code it told me I was not subscribed to the service.

I checked on My Account and it was indeed ticked, so I thought I would try disabling it and then reinstate it later. I got confirmation by email that the service had been removed.

Despite trying several times over a number of days I now find a message superimposed on the page as follows:

.

Can you unblock this and reinstate the service for me, please?

Thanks in advance.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

sabelo-TT · ‎20-08-2025

Understandable however as I have strongly advised for you to get in touch with the team using the above details, I assure you that they will be able to further assist with this matter.

ferguson · ‎20-08-2025

@sabelo-TT

No I haven't, I don't have any issues with my Full Fibre service. I just want Caller Display to work again, as it was until recently.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

sabelo-TT · ‎20-08-2025

Correct @ferguson which is we are still awaiting feedback on this matter. If I may double check on one thing, have you previously chased up on this matter with our Full Fibre team using 03451720074 Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

ferguson · ‎20-08-2025

@sabelo-TT

Excuse me, I don't know what you mean? You said earlier that you had escalated it and I was seeking an update.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

sabelo-TT · ‎20-08-2025

@ferguson, I understand that one of our team advisors responded to another thread in the same conversation.

ferguson · ‎19-08-2025

@sabelo-TT

Caller display still not working, any news please?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

sabelo-TT · ‎12-08-2025

Pleasure @ferguson. 😉

ferguson · ‎12-08-2025

Cheers @sabelo-TT, thanks for that.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

sabelo-TT · ‎12-08-2025

@ferguson, I have just escalated this matter to higher management. I am awaiting feedback and will get back to you once this has been received.

ferguson · ‎12-08-2025

Any news, please?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

ferguson · ‎11-08-2025

@amahle-TT

It is nothing to do with Full Fibre per se, just the caller display that needs fixing. This does happen from time to time to numerous customers. I have no idea why you invited @KeithFrench on board, he is just a customer and this is not something he can assist with.

So can you please advise that you have referred it to the appropriate team?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

KeithFrench · ‎11-08-2025

Hi @amahle-TT, as this thread was started by my fellow Community Star @ferguson, there is nothing I can add to it.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

amahle-TT · ‎11-08-2025

Thank you for confirming, I have located your account, and I do see that have a full fibre package but before I refer you to our full fibre team, hi @KeithFrench please advise, thank you.

ferguson · ‎11-08-2025

Yes. But it's a VoIP service which is working fine other than caller display. You won't do anything to interrupt my internet connection, will you?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

amahle-TT · ‎11-08-2025

Okay, I will look into this for you. Please confirm if you are messaging us from home.

ferguson · ‎08-08-2025

Yes, as I mentioned earlier.

But the main thing now is that caller display has stopped working.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

sabelo-TT · ‎08-08-2025

@ferguson, if I may just double check, does the issue still persists should you try accessing your MyAccount using a different browser?

ferguson · ‎07-08-2025

Hi again,

My Account options remain frozen and now I have lost caller display (again), help!

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

nambuso-TT · ‎28-07-2025

No worries, should you require any further assistance, please do not hesitate to contact us. Thank you very much for contacting TalkTalk have yourself a lovely day.

ferguson · ‎28-07-2025

Thanks @nambuso-TT.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support

Home Phone

Last Caller Barring