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Get help with your TalkTalk landline and calling features.

Making a phone call to Australia

Techboy
First Timer
Private Message TalkTalk

on ‎26-05-2024 02:49 PM

Message 3 of 3

When using my landline to call a landline in Australia the call keeps being terminated after 30 minutes each time and I have to redial. Why is this happening please?

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Anonymous
Not applicable
Staff
Private Message

on ‎28-05-2024 07:37 AM

Message 1 of 3

Hi Techboy,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎26-05-2024 03:41 PM

Message 2 of 3

Staff will be back on here from Tuesday, after the Bank Holiday, @Techboy.

 

Make sure that you have completed your community forum profile details for them to identify your account. 

 

Go via your avatar/name; settings,  drop down menu....Personal Information. Add your Talktalk landline number or account number. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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