Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

Phone not working but internet is

richardgriffith
First Timer
Private Message TalkTalk

on ‎20-04-2024 02:03 PM

Message 3 of 3

Phone line not working

Labels:
0 Likes
2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎22-04-2024 07:43 AM

Message 1 of 3

Hi richard,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk

on ‎20-04-2024 02:56 PM

Message 2 of 3

Please can you elaborate?

 

What sort of package are you on? If full Fibre then I assume that you have Digital Voice? If so what make/model of router are you using and do you have a Grandstream ATA?

 

If your internet is provided over copper wires, then this will be a different problem.

 

 

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
0 Likes
© TalkTalk 2026