Get help with your TalkTalk landline and calling features.
11 hours ago
I believe that talk talk will contact me when they want me off my old copper wire and replace it with a glass one, is this true ?
Is it open reach that do the work and supply the new modem ?
How long will the switch over take, minutes or days ?
Will the new fibre come into the same location as the old master socket, the middle of the house ?
Will the new modem have a master phone socket on it and 4xRJ45s ? (need to content the wifi routes in the property, internal wall are solid stone).
When is the copper in Llanberis, North Wales being switched off ?
Most open reach (BT and EE) customer here switched last year but as I talk talk customers have not heard anything ?
9 hours ago
You'll find many answers to your questions by using the forum search engine.
This article covers quite a lot:
https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166
It's not always Openreach, sometimes Cityfibre or other third party.
You'll be sent an Eero or Sagemcom Hub2 from Talktalk which has capacity for one plug in phone.
You won't suddenly be cut off without warning, and you'll be offered the chance to switch with Talktalk when it's available - there's no advance timetable available beforehand.
If you plug in your postcode on Talktalk's main offers pages you'll be able to check current availability.