lhome phone not working since year

[Joaomendonca]

My home phone was not working since a year complain many time but not yet fix 

No ring tone when some one calling in the house.but the caller can hear the ring and the meassage.

(meassage says your phone is busy please call later.)

[siphosethu-TT]

Hi there @Joaomendonca, please confirm if I'm currently at home so we can have this looked into. Thanks