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Get help with your TalkTalk landline and calling features.

phone line constantly engaged

davelunson
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 5

And internet has gone down - help

D Lunson
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4 REPLIES 4

Message 1 of 5

@davelunson, renewals are best discussed over the phone on 03451 720088 or using Chat  - usually better deals than anything by email  / my account. 

 

Can't be done through the forum support team.

Gliwmaeden2, a fellow customer.
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Message 2 of 5

Hi Dave,

 

Thanks for updating your profile. Are you a Shell migration customer? If you are then there's dedicated team (Shell migration team) that will be able to help, you can contact them on - 0345 172 0088

 

Thanks

Chris

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davelunson
First Timer
Private Message TalkTalk
Message 3 of 5

Updated - All that is required to get back on line is a phone

line check as I think fault with BT. Perhaps you could organise

otherwise I will have to go to another provider as I am

out of contract. Leave with you to sort asap pleasr. Perhaps

some renewal terms would also be a  good idea.

D Lunson
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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi dave,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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