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Deleting telephone numbers from my callsafe list on laptop of deceased people

Sabbie1
Chatterbox
Private Message TalkTalk
Message 2 of 2

I am trying to delete people off my callsafe list on laptop that are no longer living or available.  The old system does not work, Talktalk tell you they will get you to where you should be, but as usual they don't!

Anyone know how to take them off because they will never be `phoning me again!

Thanks in advance for any help.

 

X
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fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Hi.

 

Sorry to hear you have lost some friends.

 

Callsafe as an application, is being run down but will continue to work for those already signed up.

 

The lack of your dashboard may well be a symptom of this and even if available, many added numbers were showing as number withheld with no name, so you may not be able to identify them either.

 

As you say, they won't be calling you, so I'd suggest you leave them there as there is no limit to the number of approved contacts you can add, so their being there will not affect the workings of the system.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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