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on 01-11-2025 08:29 PM
Any time i try to turn this feature off i cant find out how to turn it off
on 03-11-2025 07:17 AM
Hi there @Maisiedocuk were you able to turn it off ? Thank you @Gliwmaeden2
on 01-11-2025 08:49 PM
Try following this page for guidelines, @Maisiedocuk :
https://help-centre.talktalk.co.uk/Broadband/Security/Common_fixes_for_HomeSafe
If you still can't get it to work, staff can switch things on /off for you. They won't be back on here before Monday, so ask through Live Chat during the day on Sunday if more urgent.