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Kids safe

Whatswrong
Newbie
Private Message TalkTalk
Message 6 of 6

Kids safe is off but can’t access adult sites

5 REPLIES 5

Philile-TT
Support Team
Staff
Private Message
Message 1 of 6

@fr8ys thank you for your support. 

Phili
0 Likes

Message 2 of 6

@Farfromgruntled 

Hi,
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Message 3 of 6

I'm getting exactly the same problem. It's happening on Samsung Internet and Google Chrome. It's not just adult sites, but game sites like Kongregate, or comic strips like Oglaf. One of my game apps will no longer connect to WiFi, either.

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Message 4 of 6

Thank you for the support @fr8ys 
 

Hi there @Whatswrong Please follow the advice provided by @fr8ys and let us know should you still require assistance.

0 Likes

fr8ys
Community Star
Private Message TalkTalk
Message 5 of 6

Have you registered for the adult sites and proved you are over 18?

 

If not you will need to do this for each site you visit.

 

The government changed the rules so adult sites preclude anyone under 18 from accessing them.

 

Or use a VPN, but be aware since the change in legislation there are a number of malicious VPNs around so choose wisely.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes