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I WANT TO UNBLOCK A SAFE WEBSITE

Faith4
First Timer
Private Message

on ‎30-10-2024 10:39 AM

Message 2 of 2

I frequently get perfectly safe websites blocked.  This is very inconveniencing.  How can I put an end to this.

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

on ‎30-10-2024 11:38 AM

Message 1 of 2

Hi @Faith4 

Which make/model of router are you using, if it is anything other than an eero, then this is probably down to Homesafe:-

 

https://community.talktalk.co.uk/t5/Articles/HomeSafe-An-Overview/ta-p/2205260 

 

Homesafe can always be disabled in MyAccount if required.

 

If it is the eero, then this can be caused by multiple features, which I will elaborate on if you have one of these.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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