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Query Email Scam

1978Pioneer
First Timer
Private Message TalkTalk

on ‎03-12-2024 05:56 PM

Message 2 of 2

I just received an email supposedly from Talk Talk telling me they have temporarily suspended my account due to potential security risk such as a virus or malware.  it says they have tried to contact me on several occassions but have not received response.  IS THIS A SCAM? no one as attempted to contact me about this. it says to secure my account right away, and that I should respond within 48 hrs to avoid disruption.

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fr8ys
Community Star
Private Message TalkTalk

on ‎03-12-2024 06:42 PM

Message 1 of 2

Hi,

It's a scam. Don't click on any link.

If you hover over the sender it won't be from a TalkTalk email address.
TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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