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Router password - Cannot change

nrsteady
First Timer
Private Message
Message 2 of 2

Morning all, I have tried to change my router password this morning, but flashes up "Could not change password". I know the old password, as logged into the router hub.

Is there any restriction to the length/characters etc.? I have only used upper and lower case letters and a number.

Router is Sagemcom.

 

Thanks

0 Likes
1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

I do not know the maximum length, but other than that your password should fit the criteria fine.

 

Have you tried doing a factory reset of the router's configuration?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support