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Wifi connection changed unsecure network without permission

FreMer
First Timer
Private Message TalkTalk

on ‎23-06-2024 10:05 AM

Message 3 of 3

The wifi connection on my iPad has changed to EE Wifi unsecured network without my permission.

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2 REPLIES 2

FreMer
First Timer
Private Message TalkTalk
In response to KeithFrench

on ‎24-06-2024 12:21 PM

Message 1 of 3

Hello Keith

This issue is resolved following a Live Chat with a TalkTalk support person.

The iPad Wifi connection got switched to a free public EE Wifi network.  I was puzzled how that happened.  I have now switched it back to TalkTalk.

Regards

Fred

KeithFrench
Community Star
Private Message TalkTalk

on ‎23-06-2024 03:37 PM

Message 2 of 3

Please can you elaborate on this?

 

  1. Are you a TalkTalk customer?
  2. If so, what package are you on & which make/model of router do you have?
  3. Do you mean that your iPad does not detect the TalkTalk router's WiFi anymore & has connected to some other network?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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