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chas125
First Timer
Private Message TalkTalk

on ‎27-05-2025 12:56 PM

Message 8 of 8

Hi why can I install supersafe on my chromebook plus?

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7 REPLIES 7

fr8ys
Community Star
Private Message TalkTalk
In response to nambuso-TT

on ‎27-05-2025 03:59 PM

Message 1 of 8

@nambuso-TT , no problem. For info, I was on the original trial for this product, so happy to answer queries.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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nambuso-TT
Support Team
Staff
Private Message
In response to fr8ys

on ‎27-05-2025 03:49 PM

Message 2 of 8

Hi there @fr8ys . Thanks for supporting:)

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fr8ys
Community Star
Private Message TalkTalk

‎27-05-2025 03:48 PM - edited ‎27-05-2025 03:48 PM

Message 3 of 8

If you look at the Supersafe overview under Supersafe Features, the table states "This table shows what devices SuperSafe works on"

 

I attach a screenshot for info.

 

ScreenshotScreenshot

 

 

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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fr8ys
Community Star
Private Message TalkTalk

on ‎27-05-2025 02:54 PM

Message 4 of 8

F Secure (Supersafe uses this as its base) is not compatible with Chromebooks as it uses Chrome OS as its operating system, which is not supported.

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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kanya-TT
Support Team
Staff
Private Message
In response to chas125

on ‎27-05-2025 02:37 PM

Message 5 of 8

Thank you for the clarity. Have you tried downloading on another browser? 

 

Kanya

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chas125
First Timer
Private Message TalkTalk

on ‎27-05-2025 02:35 PM

Message 6 of 8

sorry should read Why can't I install supersafe from play store on my chrmebook plus it say's it not compatable?

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kanya-TT
Support Team
Staff
Private Message

on ‎27-05-2025 12:58 PM

Message 7 of 8

Hey there, @chas125. Can you please elaborate more?

 

Kanya

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