For help with your TalkTalk TV box, channels and apps.
on 04-01-2025 07:24 PM
Hi,
Our Talk Talk TV box will now not support Netflix or ITV Hub, and is extremely slow to respond to inputs. I have reset multiple times - both complete and soft resets. Is there a way we can replace this with a more up to date unit?
on 04-01-2025 07:45 PM
Thank you, that's really useful.
on 04-01-2025 07:42 PM
Yes, @cjvod.
The new box won't have the facility to record, though.
You need to contact Talktalk directly during the day to discuss the replacement and adjust your contract to reflect this.
See opening hours near the bottom of this page:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
