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TV Support

For help with your TalkTalk TV box, channels and apps.

Can’t upgrade from YouView to Talktalk Hub

MarkWilliams1
First Timer
Private Message TalkTalk

on ‎17-07-2025 12:49 PM

Message 3 of 3

I can go as far as the manage TV and it tells me I need to update as the YouView is no longer being supported. When I try to add the £5 TT TV Hub it comes up with an error something to do with the ULR and then it returns me to the beginning again. How do I upgrade?

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk

on ‎17-07-2025 01:06 PM

Message 1 of 3

@MarkWilliams1 please note though, the new Hub does not record.

 

If recording is important to you there are options available in the retail and grey market.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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sabelo-TT
Support Team
Staff
Private Message

on ‎17-07-2025 12:52 PM

Message 2 of 3

@MarkWilliams1, you can get in touch with our Loyalty department using 0345 172 0088 Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed as our dedicated team will sort this matter out for you. 🙂 

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