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TV Support

For help with your TalkTalk TV box, channels and apps.

Discontinued Now and Netflix

ThatSummersGuy
First Timer
Private Message TalkTalk
Message 4 of 4

Received notification (at very short notice !) of Talk Talk no longer supporting Netflix and Now membership and had to subscribe with each of them directly. I did so yesterday, but how do I now reinstate them both onto my menu ? (I'm UK based) 

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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 4

Hi @ThatSummersGuy please confirm if you still need assistance with your query.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 4

What device are you trying to connect them to?

 

Smart TV, TV Hub etc.

 

Your credentials will no doubt have changed so you need to access the App on your device and go to settings and log out of both.

 

You will then need to log in using the details you entered when setting up your new accounts, following any prompts you may receive.

 

Hope this helps 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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kanya-TT
Support Team
Staff
Private Message
Message 3 of 4

Hey there, @ThatSummersGuy. Thanks for reaching out, could be more specific. 

 

 

Kanya

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