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For help with your TalkTalk TV box, channels and apps.

Message 6 of 6

Hi

I received an email containing these codes for Now TV To sign up for CINEMA, use code:
Xxx
To sign up for Entertainment, use code:
Xxx
And to get the NOW HD boost free for 12months, use code:
Xxx

However when I log into my NOW account and choose the associated memberships I am told the codes are not valid!

I have contacted NOW TV but they are not able to offer a solution to the problem.

Any help or advice would be appreciated. Best wishes Dave.

5 REPLIES 5

Staff

Message 1 of 6

@Talman please note that you need to contact NOW directly as it is no longer active with us.

Phili

Message 2 of 6

Ok, I'll have to leave this for support staff to look into.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Message 3 of 6

I have just tried setting up a new account and it still tells me the codes are invalid!🙁

Message 4 of 6

Hi

Thanks for the response! I am signing in with the account I set up via TT, if I try to set up a new account I am told an account is already set up on my email address!🤔🙄

Message 5 of 6

Has your TalkTalk subscription ended?

Are you signing in with TalkTalk credentials or have you created a new account?

I'm removing the codes in case they are specific to you as you wouldn't want tome9ne else using them.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).