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TV Support

For help with your TalkTalk TV box, channels and apps.

Discontinued Now and Netflix

ThatSummersGuy
First Timer
Private Message TalkTalk
Message 4 of 4

Received notification (at very short notice !) of Talk Talk no longer supporting Netflix and Now membership and had to subscribe with each of them directly. I did so yesterday, but how do I now reinstate them both onto my menu ? (I'm UK based) 

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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 4

Hi @ThatSummersGuy please confirm if you still need assistance with your query.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 4

What device are you trying to connect them to?

 

Smart TV, TV Hub etc.

 

Your credentials will no doubt have changed so you need to access the App on your device and go to settings and log out of both.

 

You will then need to log in using the details you entered when setting up your new accounts, following any prompts you may receive.

 

Hope this helps 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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kanya-TT
Support Team
Staff
Private Message
Message 3 of 4

Hey there, @ThatSummersGuy. Thanks for reaching out, could be more specific. 

 

 

Kanya

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