Loss of signal for HD channels
Tuesday
Message 3 of 3
Have no signal for HD channels plus some children's tv channels. I can get them through tv but not talk talk box so no issues with aerial.
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2 REPLIES 2
Wednesday
Message 1 of 3
Hi Janie,
How are you getting on? Has this helped?
Thanks
Michelle
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Tuesday
Message 2 of 3
Which box do you have?
Vist the Freeview site and confirm there is no maintenance work on your region transmitter.
Hd channels are usually the first to go if weather affects the signal, but as the TV is ok you could try a retune.
Remove the aerial and perform a retune. You will get 0 channels but it will clear the box memory. Then reconnect the aerial and tune again.
Hope this helps.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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