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TV Support

For help with your TalkTalk TV box, channels and apps.

New TV hub

Codan
First Timer
Private Message TalkTalk

on ‎15-03-2024 03:53 PM

Message 5 of 5

Why can’t I record programmes on my new box

 

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4 REPLIES 4

ferguson
Community Star
Private Message TalkTalk
In response to Suzyb36

on ‎20-03-2024 07:45 PM

Message 1 of 5

@Suzyb36 

 

First, if you have any issues you want help with here then it's best to start your own topic.

 

Second, if you are thinking of cancelling you need to contact customer services directly:

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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Suzyb36
Chatterbox
Private Message TalkTalk

on ‎20-03-2024 07:35 PM

Message 2 of 5

I've just received my new box.  If I knew I couldn't record I wouldn't of renewed my contract.  Thinking of cancelling it.

 

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fr8ys
Community Star
Private Message TalkTalk

on ‎15-03-2024 03:56 PM

Message 3 of 5

The new TV Hub has no recording facility.

 

TalkTalk have not provided recordable boxes for over 3 years now as they say streaming is now more popular than recording.

 

If you still have a functioning YouView box you can continue to use this alongside the HUB which has better facilities to APPs.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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ferguson
Community Star
Private Message TalkTalk

on ‎15-03-2024 03:56 PM

Message 4 of 5

Um, because it doesn't have the facility to record.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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