I suggest you return it from where you purchased it if you are not happy.
Not all TV's can be synced.
I doubt the staff here will be able to help as it was not supplied by TalkTalk to you under contract.
There is no remote management within the box itself. The box can be adjusted within settings. Search on here for how to reset the remote.
Pressing the volume on the remote should work for the box. Putting it into surround sound mode in settings pushes the volume to 100%.
Access to the settings is via the cog in the top right-hand corner. There you can adjust the box settings.
The box needs to be connected to the router directly (or via power line adaptors) to get all functions including catch-up apps.
That's about all we can offer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
