@Gliwmaeden2 they appear to be 2 different boxes with queries.
@200849 theses boxes are now approaching the end of life and may or may not be able to be saved.
In your case though a 591 error relates to an internet issue and the box needs to be attached to your router by ethernet cable either directly or via power line adaptors.
Have you managed to set this up and it's failed, or were you attempting an initial set-up?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
