Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

TV hub box

Bev1234
First Timer
Private Message TalkTalk

on ‎27-10-2024 10:30 PM

Message 2 of 2

In August this year I, foolishly, agreed a  year contract with Talktalk.  They sent me a new TVhub box, which I did not request, and charged me £9.95 for delivery of same.  I discovered this new box does not allow for recording.  I spent a lot of time on Chat Box and eventually learned Talktalk do not supply a box that does record.  Also, they inform me they will charge £221 if I cancel my contract .  As recording is my "way of life", I have re-connected my old box and am furious with Talktalk for their very poor service.

Labels:
0 Likes
1 REPLY 1

ferguson
Community Star
Private Message TalkTalk

on ‎27-10-2024 11:48 PM

Message 1 of 2

Sadly, I think you may have renewed with a TV package and box included, something that perhaps you might have checked at the time. TalkTalk no longer provide recording boxes of any kind. But if you have a previous model which still works for you then feel free to carry on using it. None of this allows you to leave your contract early without penalty I'm afraid. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes
Related Content
© TalkTalk 2026