Tv 4k box not recognising usb stick

[Craggums]

Just got TV 4k box and I'm trying to record programs. I bought an Integral 512gb USB 3.0 flash drive and formatted it on the TV box and my PC, but the Box does not recognise its presence. It says I need to insert a USB drive when I try to record. Any advice? 

[fr8ys]

Hi, @ElioP 
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

[ElioP]

I have now tried 3 different USB's which still don't work on my box so not really sure make,size makes any difference 

[fr8ys]

Where did you buy it from?

Well known auction sites are notorious for selling fakes and sticks that are supposed to be a larger size than they are.

The 4k box is susceptible to the fakes and whilst it seems they are formatted fail in the box.

If you bought from a respectable retailer try and return it as faulty.

Whilst, in theory, the box can use a 1tb stick, a 256gb is usually recommended.