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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv not connecting automatically to the internet

Topbasso
First Timer
Private Message TalkTalk

on ‎22-02-2024 10:19 PM

Message 2 of 2

Since I have had a new tv box it will connect to the internet if I use WPS button, but then every time I come back to it I have to reconnect it. It will not connect through my normal router by connecting using wi-fi, have to pair it using the WPS. I have checked the router password and it is correct.

Any ideas why this is please.

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

on ‎24-02-2024 11:10 AM

Message 1 of 2

What make/model of router do you have & I assume that this is a TalkTalk TV box & if so what one is it (make/model)?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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