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TV Support

For help with your TalkTalk TV box, channels and apps.

new tv box

janeylovely
First Timer
Private Message TalkTalk

on ‎21-01-2024 08:20 AM

Message 3 of 3

recently got a new box took a while to get a usb stick but have now got one. 

i only seem to be able to record the channel I'm watching therefore whats the point?

My last box I could record 2 shows at the same time and get away with watching another or at least watch 1 record 1 and in case you're wondering yes, I'm old school, no I don't want to watch adverts and my 89 year old mum (who i persuaded to change as well) can only just work what she's got never mind go on catch up.

This is not advancement.

Also,  is there a remote with large buttons for my mum?

I have no idea where this goes to and who's going to respond but I do hope someone could help me

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fr8ys
Community Star
Private Message TalkTalk

on ‎21-01-2024 12:44 PM

Message 1 of 3

Or buy a cable splitter and lead so you have separate feeds to the box and TV. Then you record 9n the box and watch the TV.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

ferguson
Community Star
Private Message TalkTalk

on ‎21-01-2024 10:50 AM

Message 2 of 3

It is what it is. It is intended for pause/rewind on live TV and you can set remote recordings. If you want multi-channel recording you need to either subscribe to a provider who supplies them, or buy your own on the open market. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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